Contact Us
Thank you for contacting Valencia Luxe. We are here to assist you with questions related to our online store, products, orders, shipping, or general inquiries. Our support options are designed to provide clear, reliable, and timely assistance.
Email Support: Email is our preferred method of contact for all customer service and order-related inquiries.
Support Email: support@valencialuxe.shop
Please include your order number (if applicable) to help us respond more efficiently.
Phone Support: Customers may also reach us by phone during business hours for general inquiries and assistance.
Phone: +1 646-493-8923
Live Chat: Live chat support is available through our website during business hours for general questions and basic assistance.
Chatbot Support: Our website chatbot is available to help answer common questions and guide customers to relevant information or support channels.
Customer Feedback: We value customer feedback and suggestions. Customers may share feedback, comments, or concerns by emailing us at:
Feedback Email: support@valencialuxe.shop
Order or Shipping Inquiries: For questions regarding order placement, shipping timelines, returns, or exchanges, please contact us via email or live chat and include your order details.
Tracking Issues: If you experience issues with tracking information or have not received your tracking details, please contact us at: Email: support@valencialuxe.shop
Be sure to include your order number so we can review the matter accurately.
Connect With Us on Social Media: You can follow Valencia Luxe on our official social media platforms for updates, announcements, and new product information.
For customer service inquiries, we recommend contacting us via email or live chat for faster assistance.
Contact Form: Customers may also reach out using the contact form available on our website. Please ensure all required fields are completed so we can respond appropriately.
Technical Support: For website-related or technical concerns, please contact our support team via email with a brief description of the issue.
Business Information:
Business Name: Valencia Luxe
Valencia Luxe operates as an online-only retail store offering fashionable everyday goods, seasonal products, and lifestyle essentials. All sales, customer service, and order processing are handled digitally through our website.
Business Address:
30 Ulsterville Rd
Pine Bush, New York 12566
United States
The address listed above is our registered business address and is provided for transparency and compliance purposes.
Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (Eastern Standard Time, GMT-5:00)
Customer inquiries received outside business hours are reviewed and responded to on the next business day. You can also visit our FAQ page for your queries. We'll get back to you within 24 hours!