Payment Policy
Last updated: January 13, 2026
At Valencia Luxe, we are committed to providing a secure, reliable, and seamless payment experience for all customers. This Payment Policy explains the accepted payment methods, transaction security, authorization procedures, refunds, and related terms. By placing an order on our website, you agree to the terms outlined below.
Accepted Payment Methods
We accept the following payment options:
- Shop Pay
- PayPal
- Google Pay
- Visa
- MasterCard
- American Express
- Discover
- Diners Club
- ELO
- JCB
- UnionPay
All payments are processed securely through trusted and compliant payment gateways.
Payment Authorization: All transactions are subject to authorization by the payment provider. Orders will not be processed until payment has been successfully authorized. Valencia Luxe reserves the right to verify billing, shipping, and contact information before completing an order.
Transaction Security: We prioritize the security of your payment information and use industry-standard safeguards, including:
SSL Encryption: All transactions are protected using secure encryption technology to safeguard sensitive data.
PCI DSS Compliance: Our payment processors comply with Payment Card Industry Data Security Standards.
Secure Processing: Payment information is transmitted directly to our payment partners and is not stored on our servers.
Customers may verify a secure connection by looking for the lock icon in their browser during checkout.
Currency: All transactions on Valencia Luxe are processed in United States Dollars (USD).
Order Modification & Cancellation: If you need to cancel your order, you can do so within 12 hours of purchase. Customers are encouraged to contact support immediately for any changes.
Failed Transactions: If a payment attempt fails, customers will be notified immediately and may retry using a valid payment method. Valencia Luxe is not responsible for delays caused by failed or declined transactions.
Refunds & Returns: Refunds are processed in accordance with our Return & Refund Policy. Approved refunds are issued to the original payment method and are typically processed within 10 business days after the returned item is received and inspected.
Fraud Prevention & Right to Refuse Service: Valencia Luxe reserves the right to cancel or refuse any order if suspicious, fraudulent, or unauthorized activity is suspected. This may include inconsistencies in billing or shipping information or unusual purchasing behavior. Customers will be notified if an order is affected.
Taxes & Fees: Applicable sales taxes are calculated and displayed at checkout. Customers are responsible for all taxes and fees associated with their purchase unless otherwise stated.
Chargebacks & Payment Disputes: In the event of a chargeback or dispute, Valencia Luxe will cooperate with payment providers to resolve the issue. Customers are encouraged to contact our support team first to address concerns before initiating a chargeback.
Subscriptions & Recurring Payments: If any products or services include subscription or recurring billing, customers will be informed of the billing frequency, amount, and cancellation terms at the time of purchase. Recurring payments will continue until canceled in accordance with the stated terms.
Updates to This Policy: Valencia Luxe reserves the right to update or modify this Payment Policy at any time. Changes will be posted on this page and will take effect immediately upon publication. Customers are encouraged to review this policy periodically.
Contact Information:
Business Name: Valencia Luxe
Business Email: support@valencialuxe.shop
Business Phone: +1 646-493-8923
Business Address: 30 Ulsterville Rd, Pine Bush, New York 12566, United States
Business Hours: Monday – Friday
09:00 AM – 05:00 PM (Eastern Standard Time, GMT-5:00)